Services

Learn more about our featured services or customize your own service, either ways we will provide the best quality at the lowest price.

 

What is Vox/Dialer™ ?

 

Vox/Dialer™ is a modern communication technique that uses predictive dialer to dial a high number of calls per second and filter answered calls, answering machines, false numbers and applies the chosen action for each calls.


Vox/Dialer™ also :

 

Vox/Dialer™ has many usages and is suitable for all kinds of purposes :

 

  1. A recorded message is sent to a list of recipients. Individuals, answering machines or both. Users are not connected to the agent, they simply hear the recorded message.

  2. A recorded message is sent to a list of recipients. Individuals, answering machines or both. It also offers the users the possibility to respond with keypad without talking with an agent : leave a voice message, terminate the call and more.

  3. A recorded message is sent to a list of recipients. Individuals, answering machines or both. It also offers the option of being transfered to a live agent. The recipient presses a key and gets transfered to your agents: this is an effective way to get interested clients to talk with your compagny.


We offer this service for both VOIP or PSTN (landline).

 

How does Vox/Dialer™ work ?


Once registered ou get acces to your webinterface
1- Manages the process of dialing up to tens of millions of calls in its lifetime.


2- Detects the result of the call: no answer, busy, fax, bad number, answering machine without any presence of human expertise. Consequently saving time by only transferring calls which are voice connects to the agents locally or remotely


3- The most significant task done by the Vox/Dialer is to predict, which means always making an effort to get a live call to the available agent with the shortest amount of wait time. This is achieved by self learning algorithms within the Vox/Dialer to increase or decrease the dial ratio per agent, logged into the system.


4- Allows you to monitor the calls with our Live Dashboard, (current call, total calls, call status ) access reports online.

BENEFITS

  • Best voice quality on the VOIP market .
  • Online web support & creation of unique telecom services to fit your needs
  • No software, No setup fees, no hidden costs, pay for the connected calls
  • Boost your performance results by making your agents more productive.
  • Our system increases up to 200% the agent-to-client talking take.
  • Live Follow-up results of your marketing campaign with real-time call reports
  • Make huge savings by reducing your monthly usage cost in advertising & marketing

FEATURES

  • Tracing call system
  • Interactive Voice Response (IVR) capabilities
  • Live billing and current balance
  • Answering machine detection
  • CDR , live reports and data statistics
  • Dial list, recordings and campaign managing
  • Recorded conversation, Dialing speed,Music on hold